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Refund Policy

Refunds can provide for cancellations & failures are subject to realise to the customers bank accounts/creditcard/debit cart/ etc., as per the payment gateway's,Airlines,Bus,Hotel's terms & conditions. As per the rules of cancellation charges of the AIRLINES/BUS/HOTEL/TOUR etc., after deduction of the charges remaining refunds will be credited to the customer's bank ac directly. so please read carefully all terms and condition before making payments.  Customers stricktly fallow the AIRLINES & Govt Rules before making a reservation.

Under COVID-19 travel guidelines by the GOVT , any flights can cancelled by airlines REFUNDS will be settled under CREDIT NOTE only by the airlines directly. CREDIT NOTE by the airlines can be utilized directly by the same traveller only and cannot be trasnferble.Credit NOTE validity is subject to realisation at the time travel guidelines of AIRLINES & GOVT. 

Ms AMAZONTRAVELS will process the refund only after getting cancellation request/claim from the customer/travel agent/corpoate company through mybooking section or email.

Refund against the cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the Airlines.

Ms AMAZONTRAVELS will process refund within 72 H only after receiving it from the concerned Airlines/hotel/transporter/other suppliers.

Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions.

Ms AMAZONTRAVELS shall not be liable to pay any refunds whatsoever in cases where the Airlines/Hotel closes its operations or declares itself as insolvent

The customers or clients or agents shall not hold the Ms AMAZONTRAVELS liable to pay the refunds as assured at the time of booking of ticket in cases where the Airlines/Hotel closes its operation or declares itself as insolvent.

On the basis of assurity given by airlines/hotels/suppliers, Ms AMAZONTRAVELS may sometimes refund amount to the customer but Ms AMAZONTRAVELS reserves the right to recover the refunded amount on event of Airlines/hotels getting shutted down/non-operational/bankrupt.

Every booking made on AMAZONTRAVELS is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class.

AMAZONTRAVELS levies negligible amount of 250 Rs. per passenger/per sector for domestic and 350 Rs. per passenger/per sector for international air tickets as cancellation service charges.

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